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Free Returns

Your ordered item doesn't fit or doesn't meet your expectations? No problem! For all orders, in addition to the legal 14-day right of withdrawal, we grant you a voluntary return right of 30 days from the receipt of your goods.

Please Note

  1. For a quick and smooth return process, please include the delivery note or a note with the order number.
  2. We can only accept items that are intact. This includes unworn, unwashed items in their original condition with tags.

Get Your DHL Return Label Here

Please select your shipping country from the list below and download your free DHL return label. You can then either print the DHL return label or show the QR code at the post office.

Select Shipping Country:

Germany Austria Belgium
Croatia Cyprus Czech Republic
Denmark Estonia Finland
France United Kingdom Greece
Hungary Ireland Italy
Latvia Liechtenstein * Lithuania
Luxembourg Netherlands Norway *
Poland Portugal Romania
Slovakia Slovenia Spain
Sweden** Switzerland  

* for Norway and Liechtenstein: unfortunately, we cannot offer free DHL returns at this time. We ask customers from these countries to return the ordered items via the local post office. Once the goods have been received at our logistics center, we will refund the value of the items.

** for Sweden: Please note that the return label is only valid at a DHL Service Point 24 hours after receipt of the label.